Hi, we're working with APHO to help facilitate their enhanced monitoring procedures across RGIA. We’ve also put in place a number of additional cleaning and hygiene measures like enhanced washroom cleaning, placement of automated sanitizers, thorough cleaning at all passenger touch points, providing face masks and sanitizers to all airport staff. On top of these regular checks, awareness signage at strategic locations have also been placed and passenger records are shared regularly with regulatory bodies. Thank you.
 

Hand Sanitizers are placed at all strategic locations of the airport.
 

You may reach out to National Helpline number +91-11-23978046 or State helpline number 104 or write to ncov2019@gmail.com for the latest updates.
 

In case you show any symptoms, you’ll be sent to a special quarantine facility. For any queries or concerns, you may reach out to National Helpline number +91-11-23978046 or State helpline number 104 or write to ncov2019@gmail.com.
 

There is no restriction on domestic travel. International Flights can depart from India. For further details please contact your respective airline.
 

No scheduled international commercial passenger aircraft shall take off from any foreign airport for any airport in India, after 0001 hrs GMT of March 22, 2020 (*i.e. 0531 hrs Indian Standard Time (IST) of March 22, 2020). These instructions shall remain in force till 0001 hrs GMT of March 29, 2020. These are temporary measures to restrict the spread of COVID-19, and are subject to review by Government.
 

RGIA Airport has presently one integrated Terminal for domestic and international arrivals and departures and one Special Handling Haj Terminal.
 

It is recommended that you arrive 90 minutes prior to departure for check-in and security screening for domestic flights. For International Flights, please arrive 180 minutes prior to departure for check-in and security screening
 

Parents of unaccompanied minors need to contact respective airlines for the handover procedure before check in. There is a procedure to be followed for Unaccompanied Minor (UNMR) OR young passenger (YTH).

Yes, there are 15 Baby care rooms available at RGIA equipped with changing facilities and other basic hygiene amenities.

Yes, free Wi-Fi facility for all passengers is available for a duration of two hours at the airport. Click for instructions.
 

Plaza Premium Lounge positioned at the level below the Airport Village offers

Asian and Western style buffet meals
Hot and cold beverages
Hot shower
Nap and shower packages (also available on hours of usage)
Seated massage
Internet
Left luggage service
Conference room

Affordable facilities for economical stay are available at the Passenger Transportation Center.

At the Dormitory one can avail

Convenient beds with attached lockers to store valuables
Exclusive cloak room which offers maximum security to store luggage
Non AC & AC rooms
Individual rooms with attached bathroom & LCD
24/7 security
Free shuttle service to and from the airport at intervals of 10 minutes
Easy access to bus & taxi stand
Exclusive rooms for ladies(on request/Group bookings)

Novotel
The Airport Hotel is situated near to Rotary 03 towards Srisailam Highway and is easily accessible through the Hotel Airport shuttle from Arrivals which is 5 minutes drive away from the airport Terminal. For reservations please contact your travel agent or the hotel directly.  

RGIA Airport offers barrier free access for passengers. There are reserved parking slots, ramps & special rest rooms for passengers with special needs. In addition, wheel chairs are available at the departure ramp of the airport. Customer Service Executives at the airport assist and guide you during the journey. For further assistance, you are requested to contact your respective airline or the Airport Terminal Managers.

Yes, pregnant ladies are allowed to travel on domestic flights. However, a fitness certificate (certifying that the pregnant lady is fit to travel by Air) is required by the concerned doctor. Women above 32 weeks pregnancy are not allowed to travel by air. For further information please contact your respective airline.

International passengers holding valid tickets can enter the terminal building only 3 hours prior to the scheduled departure time. However they can avail the lounge facility available at Plaza Premium located at the Car Park level or use the facility at the Passenger Transportation Center (PTC).

Weizmann Forex counter is available at both arrivals and departures.

Medicines in limited quantities which are necessary or appropriate for the guest during the journey, may be carried. For larger quantities a doctor’s prescription is mandatory. Please get in touch with the airline for more information.

Please Note Liquids, Aerosols and Gels of 100 ml quantity only are permissible to be carried on person due to Security reasons.
 

Unclaimed property found in the terminal and its vicinity are deposited at the Lost & Found desk located in Arrivals. The claimant should be in possession of the original or photo-copy of boarding card & Identity card or may authorize a representative (along with identity proof) to collect the property on his behalf.Please get in touch with the airport staff at the help desks if you are at the airport or write to us at .

RGIA is an integrated Terminal processing both domestic and international passengers.

Email your Feedback to  

Enquiry can be made at Information Desk located at Check-in area Row C and Airport Village Information Desk or CallCenter on 04066546370

We have a Visitors gallery at International Departure hall for meters and greeters and a designated area (Airport Village) outside the arrival hall.
 

Yes, vehicles are permitted to pull up curbside, but ONLY for picking up or dropping off passengers. Vehicles left unattended at the curb will be towed and fined.
 

We have designated smoking lounge inside the terminal both at Arrivals and Departures.
 

Airport has a 24x7 Medical center managed by Apollo Hospitals (CTC: 040-6660 1066) with a team of Doctor and Paramedics. This center is equipped for handling emergencies. We have Pharmacy outlets at multiple locations in the terminal. We have 10 AED's placed at multiple passenegr touch points.

Left Luggage facility is available outside the Arrival hall managed by Make my Trip - 24x7. (CTC: 040- 6660 3977)

You may contact your respective Airlines and provide the details regarding your misplaced baggage.
 

It is advised that you contact your respective Airline for detailed information on baggage size and weight to be carried in the flight as all Airlines have got different parameters in this regard.

You can get the Flight Information from the Flight Information Display system screens (FIDS) available in the Terminal Building and through the homepage of our website for the latest updates. Flight Information can also be obtained directly by contacting your respective Airline

You may contact your concerned Airline website or your Travel Agent and get the route details and timetable of the flights.

RGIA has carparking facility having a capacity to accommodate 2500 cars.

Cars can be pre-booked through the Carzonrent Car Rentals

Car Rentals	Contact Number	Website
Carzonrent	9963998833	www.carzonrent.com

 

You could use any of the following options:
1. Hire a car from the car rental counters
2. Hire a radio taxi from Meru or Easy Cabs
3. Use the APSRTC Pushpak Liner service
4. APSRTC bus service 5. Prepaid Taxis
 

You may register your complaint at the GMR information counter regarding the faulty goods against the shop from where you made your purchase and necessary steps will be taken in this regard.

Credit cards can be used at all Retail Stores and Ticketing Counters.