Passenger Guide

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Pre-Flight Checks

Before embarking on your journey, it is essential to conduct thorough pre-flight checks to avoid last-minute hassles.

Verify Travel Documents:

  • Carry a valid government-issued photo ID for domestic travel
  • For international travel, ensure passport validity, visa, and return/onward tickets
  • Keep digital and physical copies of important documents
  • Passengers using Digi Yatra must ensure ID details match booking records

Check Airline & Airport Requirements:

  • Review airline-specific:
  1. Baggage allowance (cabin and check-in)
  2. Check-in closing times
  3. Web check-in and bag drop eligibility
  • Some airlines at RGIA support City-side Check-in and self-check-in kiosks
  • Oversized and special baggage must be declared in advance

Digi Yatra & Fast-Track Facilities:

  • Digi Yatra is available at RGIA
  1. Enables facial recognition–based entry and security clearance
  2. Requires prior registration and boarding pass linkage
  • Fast Track Immigration – Trusted Traveller Programme (FTI-TTP) available for registered passengers
  1. Reduces waiting time at immigration counters

Health, Safety & Security Readiness:

  • Carry required vaccination or health certificates if mandated by destination country
  • Follow aviation security rules:
  1. Liquids within prescribed limits
  2. Power banks and electronics in cabin baggage only
  • Prohibited items may be confiscated at RGIA security screening. Check with our information desk, or our dedicated Airport Assistance team, Locations:
  1. Departure Information Desk at Rows 'G' & 'P'
  2. Airport Village Information Desk
  3. International Arrivals, Opposite Belt No. 11
  4. Post-Domestic Security Check Information Desk
  5. For further assistance, contact our Call Centre: 040 66546370

Packing Smartly:

  • Adhere to airline weight and size limits for:
  1. Cabin baggage
  2. Check-in baggage
  • Keep laptops, tablets, cameras, and chargers easily accessible for security checks
  • Label checked baggage with contact details

Pre-Booked Airport Services:

  • Pre-book services where required:
  1. Park & Fly Service
  2. Airport Lounges
  3. Priority security or assistance services
  4. Food ordering
  5. Wheelchair or special assistance.
  6. For further assistance, contact our Call Centre: 040 66546370
  • Lounge eligibility depends on airline, card type, or paid access

Monitor Flight & Terminal Information:

  • Track real-time flight status, gate details, and boarding updates via:
  1. https://www.hyderabad.aero/live-flight-information
  2. RGIA chatbot (flight status, terminal maps, facility guidance)
  • Check terminal maps in advance to plan check-in, security, and gate movement

Pre-Flight Checks