Disembarkation:

• Aircraft parks at a contact stand (aerobridge) or remote bay (bus transfer)
• Passengers disembark only after seatbelt sign is switched off and crew announcement
• Follow terminal signage for Arrivals / Baggage Claim / Immigration
• Travelators available along arrival corridors to reduce walking time

Immigration (International Arrivals Only):

• Proceed to Bureau of Immigration counters in the international arrivals hall
• Separate queues available for:

1. Indian passport holders
2. Foreign nationals
3. OCI / special category travelers

• Present passport, visa, and arrival documentation (if applicable)
• Dedicated assistance is available for senior citizens, families with infants, and PRM passengers
• The airport offers 44 immigration counters at departures and 20 on arrivals

Baggage Claim:

• Proceed to the centralised baggage reclaim hall after immigration
• RGIA has multiple baggage belts assigned per arriving flight
• Flight number and belt allocation displayed on digital baggage information screens
• Porter service is available near baggage belts area. Prices and details can be found there.
• Baggage trolleys available free of charge
• Oversized or special baggage available at designated collection points

Customs (International Arrivals Only):

• Follow signage for Customs clearance after baggage collection
• Choose the appropriate channel:

1. Green Channel – Nothing to declare
2. Red Channel – Goods to declare

• Customs inspection conducted by Indian Customs authorities
• Duty payment facilities available where applicable

Exit & Landside Access:

• After customs, passengers enter the Airport Village area.
• Passengers can exit to their locations by using various transport options like

1. App-based taxis, prepaid taxis, and rental cars
2. Airport shuttle and bus services
3. Hotel counters and travel assistance desks