Passengers must get in touch with their respective airlines to retrieve their personal belongings left in the aircraft.
In case you have misplaced/lost any of your belongings at Rajiv Gandhi International Airport, you can contact the Lost & Found Department in Person, Phone or Email as per the information given below:

The Operating hours to Claim the Lost & Found Articles is 24/7.

Articles will be handed over to the passenger upon verification of the following documents:

  • Boarding card
  • Photo Identity card (Passport /Pan Card/Driving License/Voter ID card)
  • Proof to substantiate the claim that the article belongs to him/her.

If you are sending a representative to collect the article on your behalf please provide in addition to the above documents:

  • Authorization letter from the passenger with description of the article
  • Photo Identity of the representative (Passport /Pan Card/Driving License/Voter ID card)

The documents can be emailed to us and we request passengers to advise date of collection so that the articles can be made available on arrival.

Storage of Lost and Found Articles:

Articles if not claimed by the Passenger for a period of three months, shall be disposed of. Perishables and articles which are not suitable for storage will be disposed of within 24 hours. The airport will not be liable for any types of further claim.

Details of the Lost and Found Articles for a period of three months are available on the website for ready reference.

Restricted Articles:
Items that are confiscated at the Security Control will not be returned or compensated with the exception of articles of significant value.

Should you require any further information, please e-mail, phone or contact us in

person at the Information Desk in the Airport Village of the airport.

Public Notification - Lost & Found articles at the Airport

GMR Hyderabad International Airport Limited ("GHIAL"), hereby notifies the general public that the lost and found articles gathered at the airport terminal of Rajiv Gandhi International Airport, Shamshabad, Hyderabad ("RGIA"), in respect of which no claim has been lodged for the past ninety (90) days, details of which are available on our website, are proposed to be disposed-off. A final opportunity is hereby given to any claimant to claim the articles by submitting proof of ownership and identity, failing which the items will be disposed of through auction. No claim whatsoever to the items or the proceeds thereof, will be entertained.